Policies
Mill Policy & Payment Options
Our goal is to give you the very best finished product available with the least amount of turn around time possible.
We guarantee you will receive your own processed wool/fiber back. All of our incoming orders are tagged upon delivery to our mill.
Please enclose a deposit of $5.00/lb when shipping your orders.
All orders must be paid in full before we return ship your finished product. We will send you an invoice via email with your total amount. We do accept VISA/MASTER CARD; DISCOVER; AMERICAN EXPRESS; CASH and CHECKS
An unpaid completed order held over 14 days will be accessed a 10% storage fee.
Any unpaid completed order over 45 days in storage becomes the property of our mill.
Checks, cashiers checks, or bank money orders, plus VISA, Master Card, Discover or Amarican Express will be accepted. Orders paid by check will ship after the check has cleared the bank. This usually takes about 5 working days. Returned check fee is $25.00. We typically ship via USPS but will occasionally use Federal Express or UPS if they make more sense or are cheaper. We can also use Federal Express or UPS at the customers request rathjer than the USPS. We charge the actuall shipping costs plus an extra $5.00 per order to cover the cost of boxes, tape, labels, printer ink and gas for the trip to the post office which is a 20 mile round trip for us.
To pay with a credit card please call us at 503-410-3152.
- Columbia Custom Carding LLC
- 31525 Canaan Rd
- Deer Island, Oregon 97054
- 503-410-3152 (Mill)
- mitch@cccarding.com
- Hours M-T 10-5:00 (mill by appointment only)
- Located near St Helens, Rainer, Longview, Scappoose, Portland and right accross the river from Woodland, WA